Booking

PRIVACY POLICY

The use of the accommodation’s website and any services incorporated therein implies full acceptance of the conditions set forth in this Privacy Policy. Personal data collected through this website will be processed in accordance with applicable data protection regulations. 

1. Collection and Processing of Personal Data

In accordance with current legislation, personal data requested through our forms will be incorporated into a personal data database managed by the accommodation.

By completing any form and submitting your personal information, you expressly authorize the accommodation to process and store the data provided, as well as any information generated through your use of the services offered on this website. 

Unless otherwise indicated, all requested information is mandatory, as it is necessary for the management, maintenance, and administration of our contractual relationship. Failure to provide the required information may prevent us from processing your request or delivering the requested services. 

Users must provide accurate, complete, and up-to-date information and are solely responsible for any damages resulting from the submission of false, inaccurate, incomplete, outdated, or third-party information. 

2. Purpose of Data Processing

Personal data will only be used for the purposes for which it was collected and will be deleted when no longer necessary, unless otherwise required by law. 

The accommodation may process personal data for the following purposes:

  • Managing reservations and customer registration.
  • Maintaining the commercial relationship with guests.
  • Providing accommodation services and related products.
  • Collecting payments related to reservations and applicable cancellation fees.
  • Complying with legal obligations and requests from public authorities or regulatory bodies.
  • Providing personalized services and improving customer experience.

Additional information, such as guest age or health-related information, may be requested when necessary to properly prepare the stay (for example, baby cribs or food allergy requirements).

3. Data Subject Rights

Guests and users may exercise the following rights:

  • Access their personal data.
  • Request correction of inaccurate information.
  • Request deletion of their personal data.
  • Request restriction of processing.
  • Object to data processing.
  • Request data portability.

To exercise these rights, users may contact the accommodation via email or submit a signed written request accompanied by a copy of a valid identification document. 

4. Data Security

The accommodation has implemented the legally required security measures and technical safeguards necessary to prevent unauthorized access, loss, misuse, alteration, or disclosure of personal data. 

5. Cookies

This website uses cookies to enhance the browsing experience and provide personalized services.

Cookies help identify registered users and improve website functionality. Users may disable cookies through their browser settings; however, some website features may not function properly if cookies are disabled. By using this website, users consent to the use of cookies as described in this policy. 

6. Changes to this Privacy Policy

The accommodation reserves the right to modify this Privacy Policy at any time due to legal, regulatory, or operational requirements.

Any changes will be published on this page and will become effective upon publication. Users are encouraged to review this Privacy Policy periodically.